We recently sat down with Leigh Tiffin, president of Tiffin Motorhomes, to discuss the Vanleigh commitment to continuing the Tiffin quality standard, as well as the innovations utilized by the finishing team.
When my dad and I started Vanleigh, we had several ideas about how we could make our company unique, but the biggest and the most impactful was what is this thing going to look like when you step in it? We’ve got to wow the customer so that when they walk through the door, they realize this product’s unique, this company is unique, and it’s different, and that emphasis has always been on our luxury handmade woodworking.
Our early commitment to the Tiffin quality standard when it comes to luxury woodworking, and the craftsmanship that goes into that, meant to us that we were going to have to do some things that were a little bit unusual in the industry.
So from the very early days, we’ve almost treated Vanleigh as if it’s two separate companies, a lot like Tiffin. Our cabinet shop is almost a business unto itself, and we’ve made huge investments over the years. We have tons of great talent, you know, team members that are handmaking every bit of this stuff, managers that are fantastic and really understand how it all goes together and why it’s so important to our end user.
And from the early days, we realized that if we don’t make that Tiffin commitment to this in our Vanleigh product, we’re just going to be another fifth wheel.
The next step in striving to meet the Tiffin standard in our cabinetry evolution at Vanleigh has been to invest in our finishing operation. Our desire to give that fine furniture look to every customer led us to the Prime Heat Smart Cart system, which is an automated system that actually moves the parts through a heated process where our operators have better, more ergonomic work and where we’re able to apply more consistent coating to every part that goes down our finishing line in a way we’ve never done before.
We’ve made this investment in our Smart Cart system so that we can give every customer the finish they deserve, because at Tiffin and Vanleigh, our goal is to always provide our customer with the most unique experience possible.