In light of the recent COVID-19 pandemic, we have also decided to temporarily shut down. Please see this press release from our parent company, Tiffin Motorhomes, for more information on our shared dedication to the safety and well-being of our employees and customers.
– Leigh Tiffin
Co – Owner and General Manager
We are grateful for the interest our motorhome friends and family have shown in supporting our plant tours over the years. Oftentimes, we have tours numbering from 10 to 20 and even more each day. Due to the uncertainty of the COVID-19 virus, in the interest of the safety of all involved, and in keeping with the guidelines of the CDC, we have decided to POSTPONE plant tours at our Red Bay and Belmont facilities until further notice. We will resume plant tours in Red Bay and Belmont in the future when it is deemed appropriate. We will continue to permit customers who have ordered units to inspect their motorhome once their unit reaches final inspection.
Furthermore, our production facility has paused as we make a concentrated effort to reduce our employees’ and visitors’ possible exposure to the Coronavirus. Our plan is to resume production on April 6th. If you have a new Tiffin product being built specifically for you (a retail sold order), we realize that this may affect the delivery date of your coach. Please reach out to your dealer or the team here at Tiffin Motorhomes for an update on your completion date.
Through April 6th, our service department at Red Bay will be operating at reduced capacity as we do our best to abide by the CDC guidelines. While we endeavor to accommodate Tiffin owners who need service on their coaches, the period for getting this work done will increase to a large degree.
A key part of the CDC guidelines involves personal space perimeters of approximately 6 feet between individuals. To accomplish this important element of the guidelines, we will be asking coach owners to wait in our on-site lounge or at a temporary lounge area at the former Mason Jar restaurant on 102 4th Ave SE Street, Red Bay, (depending on occupancy restrictions).
Our Class C service center in Winfield, Alabama, is temporarily closed as we make every effort to reduce our employees’ and visitors’ possible exposure to COVID-19. Our plan is to resume service operations in Winfield on April 6th. Parts and phone techs will still be available during this time.
And finally, our Vanleigh RV Fifthwheel plant in Burnsville, Mississippi and service center in Tishomingo,Mississippi, are temporarily closed as we make every effort to reduce our employees’ and visitors’ possible exposure to COVID-19. Our plan is to resume service operations on April 6th. Parts and phone techs will still be available during this time.
Thank you for your patience and understanding during this time. We will continue to send out emails containing any updates to our business due to COVID-19 and will also post updates to our Facebook, Instagram, and Twitter pages as needed.